Welcome to Daily Courier Express. These Terms & Conditions govern your access to and use of dailycourierexpress.com, as well as your use of our courier, delivery, shipment tracking, and logistics services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website and services.
Daily Courier Express provides courier, parcel delivery, document delivery, express delivery, shipment tracking, and logistics-related services.
Our website provides information about our services and may allow customers to request deliveries, track shipments, submit enquiries, and communicate with our team.
Specific services may be subject to additional terms, service conditions, quotations, or agreements.
By using our website or requesting our services, you agree to comply with these Terms & Conditions and any additional terms that may apply to a particular service or shipment.
If you are using our services on behalf of a company or organization, you confirm that you have the authority to accept these terms on its behalf.
You agree to use dailycourierexpress.com only for lawful purposes.
You must not:
Use the website for fraudulent, unlawful, or unauthorized activities
Submit false, misleading, or inaccurate information
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of the website
Introduce viruses, malware, or other harmful code
Attempt to access another customer’s account or shipment information
Copy, reproduce, or misuse website content without authorization
Use the website in a way that could damage our systems or reputation
We reserve the right to restrict or terminate access where we reasonably believe these terms have been violated.
When requesting a courier or delivery service, you must provide accurate and complete information.
This may include:
Sender’s name and contact information
Recipient’s name and contact information
Pickup address
Delivery address
Package description
Package size or weight where required
Delivery instructions
Preferred delivery service
Other information reasonably required to process the shipment
You are responsible for ensuring that all information provided is accurate.
Daily Courier Express reserves the right to accept, refuse, delay, inspect, or reject a shipment where permitted by applicable law and our operational policies.
A shipment may be refused or restricted where it:
Contains prohibited or illegal items
Presents a safety risk
Is improperly packaged
Contains undeclared or inaccurately declared items
Does not have the required documentation
Violates applicable laws or regulations
Could pose a risk to employees, couriers, customers, vehicles, facilities, or other shipments
Customers are responsible for accurately declaring the contents of their shipments.
Customers must not use Daily Courier Express services to transport items that are prohibited or restricted by applicable law or our shipping policies.
Depending on applicable requirements, prohibited or restricted items may include:
Illegal substances
Weapons
Explosives
Hazardous materials
Dangerous goods
Stolen property
Counterfeit goods
Items prohibited by applicable regulations
Other materials that cannot legally or safely be transported
If you are unsure whether an item can be shipped, you should contact Daily Courier Express before booking the shipment.
Customers are responsible for ensuring that shipments are properly packaged before pickup.
Packages should be:
Suitable for transportation
Properly sealed
Adequately protected
Appropriately cushioned where necessary
Clearly labeled
Suitable for the type and nature of the contents
Daily Courier Express may refuse a package that is inadequately packaged or presents a reasonable risk of damage or harm.
Customers may be responsible for damage resulting from inadequate packaging.
Customers are responsible for ensuring that the shipment is ready for collection at the agreed pickup location and within the agreed timeframe.
Customers should provide accurate pickup information and ensure that couriers can reasonably access the pickup location.
Delays or failed pickups caused by inaccurate information, inaccessible locations, or customer unavailability may affect delivery schedules.
We make reasonable efforts to deliver shipments to the address and recipient information provided by the customer.
Successful delivery may depend on:
Accurate delivery information
Recipient availability
Accessibility of the delivery location
Transportation conditions
Applicable regulations
Other operational circumstances
Customers are responsible for providing accurate recipient information.
If the intended recipient is unavailable when delivery is attempted, Daily Courier Express may take reasonable steps to complete the delivery.
Depending on the circumstances, this may include:
Attempting delivery again
Contacting the sender
Contacting the recipient
Arranging alternative delivery instructions
Returning the shipment
Additional charges may apply where permitted by the applicable service arrangement.
Where tracking is available, customers may use their unique tracking number to monitor shipment progress.
Tracking information may include statuses such as:
Shipment Created
Pickup Completed
In Transit
Processing
Out for Delivery
Delivered
Tracking information is provided for convenience and may not update immediately in every situation.
Customers are responsible for keeping their shipment tracking numbers secure.
Tracking numbers should not be unnecessarily shared with unauthorized individuals.
Daily Courier Express is not responsible for unauthorized access to shipment information resulting from a customer voluntarily sharing their tracking information.
Where available, Daily Courier Express may provide delivery confirmation or proof-of-delivery information.
Depending on the service, proof of delivery may include:
Delivery status
Delivery date
Recipient confirmation
Signature
Photograph
Other relevant delivery information
The availability and format of proof of delivery may vary depending on the shipment and service selected.
Any delivery times or estimated delivery dates provided by Daily Courier Express are estimates unless expressly identified as guaranteed.
Delivery schedules may be affected by circumstances including:
Traffic
Weather
Road conditions
Public holidays
Customs or regulatory requirements
Incorrect addresses
Recipient unavailability
Operational disruptions
Technical issues
Events beyond our reasonable control
We will make reasonable efforts to complete deliveries as efficiently as possible.
Customers are responsible for paying all applicable charges associated with their shipment or selected service.
Pricing may depend on factors such as:
Pickup location
Delivery destination
Package size
Package weight
Number of packages
Delivery speed
Special handling requirements
Additional services
Additional charges may apply where circumstances require additional services, delivery attempts, redirection, storage, or other operational work.
Where payment is required before or during the provision of services, customers agree to provide accurate payment information and pay applicable charges within the required timeframe.
Where third-party payment providers are used, their own terms and conditions may also apply.
Customers should contact Daily Courier Express as soon as possible if they need to cancel, modify, redirect, or update a shipment.
Once a shipment has entered the pickup or transportation process, changes may not always be possible.
Additional charges may apply to certain changes or cancellation requests.
If a customer believes that a shipment has been lost, damaged, delayed, or incorrectly delivered, the customer should contact Daily Courier Express as soon as reasonably possible.
We may request information necessary to investigate the matter, including:
Tracking number
Shipment details
Proof of shipment
Description of the package contents
Photographs
Evidence of damage
Other relevant documentation
Claims will be reviewed according to applicable law, our service policies, and any specific agreement applicable to the shipment.
Customers are responsible for:
Providing accurate shipment information
Providing accurate pickup and delivery addresses
Properly packaging shipments
Accurately declaring shipment contents
Complying with applicable laws and regulations
Paying applicable fees
Ensuring recipient information is correct
Keeping tracking information secure
Following applicable shipping instructions
Failure to meet these responsibilities may result in delays, additional charges, rejected shipments, or other service limitations.
Businesses using Daily Courier Express services are responsible for ensuring that information provided to us is accurate and that they have the necessary authority to provide personal or shipment information relating to their customers, employees, suppliers, or other individuals.
Business customers may also be subject to additional service agreements or commercial terms.
We make reasonable efforts to ensure that information published on dailycourierexpress.com is accurate and useful.
However, service information, availability, pricing, delivery options, schedules, and other website content may change without notice.
Website information should not be interpreted as a guaranteed offer for a particular service unless expressly stated.
Unless otherwise stated, all content appearing on dailycourierexpress.com, including:
Logos
Text
Graphics
Images
Designs
Branding
Website layouts
Other original materials
is owned by or licensed to Daily Courier Express.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written authorization, except where permitted by applicable law.
Our website may contain links to third-party websites, platforms, or services.
These third parties may operate under their own terms and privacy policies.
Daily Courier Express does not control and is not responsible for the content, availability, security, or practices of third-party websites or services.
We aim to maintain a reliable and secure website, but we do not guarantee that dailycourierexpress.com will always be available, uninterrupted, or completely free from technical problems.
The website may occasionally be unavailable due to:
Maintenance
Technical problems
Hosting issues
Security updates
Network interruptions
Software issues
Circumstances beyond our reasonable control
To the maximum extent permitted by applicable law, Daily Courier Express will not be responsible for losses or damages arising from circumstances outside our reasonable control.
This may include losses resulting from:
Incorrect information provided by the customer
Improper packaging
Recipient unavailability
Prohibited or undeclared shipment contents
Delays caused by external circumstances
Customer misuse of our services
Events beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Daily Courier Express will not be considered responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, transportation disruptions, government restrictions, civil disturbances, strikes, infrastructure failures, widespread technical outages, or other unforeseen events.
Your use of our website and services may involve the collection and processing of personal information.
Our handling of personal information is described in our Privacy Policy.
By using our website and services, you acknowledge that personal information may be processed as described in that policy and as permitted by applicable law.
Daily Courier Express may update these Terms & Conditions from time to time.
When changes are made, the revised version will be published on this page together with an updated Last Updated date.
Your continued use of our website or services after revised terms are published may constitute acceptance of the updated terms to the extent permitted by applicable law.
These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable to Daily Courier Express and its services, subject to any mandatory legal requirements that may apply.
Specific service agreements may contain additional provisions regarding applicable law, jurisdiction, dispute resolution, liability, or other matters.
If you have questions about these Terms & Conditions, our courier services, shipment tracking, or any other service-related matter, please contact us.
Daily Courier Express
Email: info@dailycourierexpress.com
Website: dailycourierexpress.com
For shipment-related enquiries, please include your tracking number where applicable so that our team can assist you more efficiently.
By accessing dailycourierexpress.com or using Daily Courier Express services, you acknowledge that you have read and understood these Terms & Conditions.
These terms are intended to establish a clear understanding of the responsibilities of Daily Courier Express and its customers while supporting a reliable and professional courier experience.
At Daily Courier Express, we provide dependable courier and logistics solutions for individuals and businesses. From parcel and document delivery to express shipments and business logistics, we keep your deliveries moving with reliable service.
© 2026 Daily Courier Express. All Rights Reserved.
